Terms of Use

Terms of Use

Effective Date: 01 January 2025

Welcome to TS Physiotherapy. By accessing or using our website or services, you agree to comply with and be bound by these Terms of Use. Please read them carefully. If you do not agree to these terms, you must not use our services or website.

1. Definitions

  • “TS Physiotherapy,” “we,” “our,” or “us” refers to the physiotherapy practice.
  • “You” or “your” refers to any person accessing our website or using our services.
  • “Services” include physiotherapy consultations, treatments, and other offerings provided by TS Physiotherapy.

2. Use of Our Website

  1. Eligibility: You must be 18 years or older to use our website and services. If you are under 18, you may use our services only with the consent of a parent or guardian.
  2. Content: All content on this website, including text, images, and other materials, is for informational purposes only and does not constitute medical advice. Always consult a qualified healthcare provider for diagnosis or treatment.
  3. Prohibited Activities: You agree not to:
    • Use the website for unlawful purposes.
    • Attempt to gain unauthorized access to any part of the website.
    • Disrupt or interfere with the website’s functionality.

3. Booking and Appointments

  1. Appointments: Bookings can be made through our website, by phone, or in person. You are responsible for ensuring that all provided information is accurate.
  2. Cancellations: Cancellations must be made at least 48 hours before your scheduled appointment. Late cancellations or no-shows may incur a fee.
  3. Medical Information: You agree to provide accurate and complete health information as requested during consultations or when booking an appointment.

4. Payment and Fees

  1. Payment Terms: Fees for services are payable at the time of your appointment unless prior arrangements have been made.
  2. Medical Aid Claims: While we assist with medical aid claims where applicable, you remain responsible for payment if the claim is declined.
  3. Refunds: Refunds are only issued in cases of overpayment or cancellations made within the acceptable notice period.

5. Limitation of Liability

  1. No Guarantees: While we strive to provide the highest standard of care, outcomes may vary. TS Physiotherapy does not guarantee specific results from treatments.
  2. Website Use: TS Physiotherapy is not responsible for any damages arising from the use of our website, including but not limited to viruses, data loss, or service interruptions.
  3. Indemnity: You agree to indemnify TS Physiotherapy against any claims, damages, or losses arising from your use of our website or services.

6. Privacy and Data Protection

Your personal information is handled in accordance with our Privacy Policy. By using our services, you consent to the collection, use, and disclosure of your information as outlined in the Privacy Policy.

7. Intellectual Property

  1. Ownership: All content on our website, including logos, text, images, and designs, is the intellectual property of TS Physiotherapy.
  2. Restrictions: You may not copy, distribute, or reproduce any content without prior written consent.

8. Amendments

We reserve the right to update or modify these Terms of Use at any time. Changes will be posted on this page with the updated effective date. Continued use of our website or services after changes are made constitutes acceptance of the revised terms.

9. Governing Law

These Terms of Use are governed by the laws of South Africa. Any disputes arising from these terms or your use of our services will be resolved in South African courts.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

Mobile: (+27) 081 513 3452

Email: [email protected]

Address: 67 Constantia Road, Cape Town, 7806.

By using our website or engaging our services, you acknowledge that you have read, understood, and agreed to these Terms of Use.